Text Messaging Featured Article

TigerText Unveils Next Generation HIPAA Compliant Text Messaging Solution

April 27, 2012

Text messaging solutions provider TigerText announced the release of its next generation text messaging application TT2, reinforcing its position as the market leader for secure, real-time healthcare communication.

The new text messaging application offers several enhanced product features that increase efficiency, security and user experience.

"With the release of TT2 we have achieved our goal of providing healthcare enterprises the fastest and most reliable HIPAA compliant text-messaging platform on the market today," said TigerText Co-Founder Brad Brooks (News - Alert), in a statement.

TT2, like its predecessor, works on any smartphone, tablet or Web-enabled Mac or PC. The platform integrates important features such as integrated company directory, delivery and read notifications, user controlled message lifespan, and image sharing.

TT2 comes with several new capabilities including group messaging as well as delivery speeds equivalent to IM. The solution also offers the security, meeting the HIPAA compliance requirements. Network administrators can force pin lock protection and remotely wipe data from the app in case a device is lost or stolen. 

With TigerText, users can also track messages sent across its network for auditing purposes. Additionally, TT2 rides on top of TigerText's robust APIs which allow for integration into third party solutions like EMRs and physician scheduling.

The text messaging solution is now available for download on both iOS and Android (News - Alert) with Blackberry migrating to TT2 next month.

The University of Louisville is among the first to use TT2. The solution offers security, accountability, security, accountability, and productivity that SMS text messaging and communication platforms like email cannot.

"TigerText has dramatically helped my workflow. It has allowed me to efficiently and safely transmit and receive protected information in a very easy way," said Dr. Belinda Setters, University of Louisville's director of Geriatric Medicine and Hospital Services. "This allows me to spend more time talking with patients without having to step out of a room to answer a call or take a page."

Text messaging offers several benefits to businesses. However, to see their real benefits, businesses have to devise appropriate strategies. According to Kalin Kassabov, CEO of mobile marketing company ProTexting.com, mobile marketing campaign should address one concern: “does your customer want to hear from you in such a personal manner?"

Edited by Stefanie Mosca
  • Connect With Us
  • Facebook
  • Twitter
  • LinkedIn

Top Cover Story

Shaking the Tree: TSG Invests in Apps to Expedite Business Text Adoption
If a tree falls in the woods and no one is there to hear it, does it make a sound? What about if a customer texts a company at a number that’s not text enabled? The answer to the first question remains a matter of debate. The result in both cases, however, is essentially the same: It ends up on the floor...

Featured White Paper

5 Reasons It is a Business Strategy Must

5 Reasons It is a Business Strategy Must
There are many solutions to accomplish the goal of attracting, retaining and building loyalty with customers, but with the barrage of media out there, where does a business begin.