Text Messaging Featured Articles
Want to Improve the Customer Experience? Try Texting
Have you ever been waitlisted, left to wonder if you'll ever get the call back? A long waiting list is usually indicative of a service in high demand from customers, but with that kind of popularity, it can be easy for businesses to slack on customer service, dealing with the quantity and putting the quality on the backburner.
AT&T Adds Unlimited Texting to International Mobile Numbers
For many, text messaging is only as convenient as the carrier company make it, but texters with AT&T service will be happy to know that their provider is upping its SMS game. Last week, the company announced it is adding unlimited international texting to all of its mobile share plans.
Text Messaging Might Be the Best Marketing Vehicle in 2014
Is text messaging the perfect marketing vehicle? At the moment, it might be.
Major Utility Will Use SMS to Deliver Service Warnings
A major thunderstorm or heavy snowfall can cause a power outage; high voltage transmission and distribution lines could be down, and at some sites public safety could be at risk. At such times, effective communication across utilities is imperative. Hence, to be in a state of preparedness and protect employees (internal and those in the field), Bluebonnet Electric Cooperative, has deployed an SMS alert service.
Mobile Operators Hope to Reconnect Syrian Families with SMS
Ericsson and mobile operators are providing communication assistance to the countless displaced families affected by the Syrian crisis.
Text Messaging Industry News
Featured White Papers
5 Reasons It is a Business Strategy Must
There are many solutions to accomplish the goal of attracting, retaining and building
loyalty with customers, but with the barrage of media out there, where does a business